New customer

onboarding

4 Easy Steps:

Step 1 — Contact us

Easy Peasy. Click on Get Started anywhere throughout this website and fill out a contact form. Alternatively, you can simply email, text, or call.

Step 2 — Initial visitation (no cost)

For new customers (unless it is a very short-term notice/emergency). We would like to schedule a visitation with you and your dog(s) at your home before our first walk. This is done so that we can meet your dog to make sure they know us before we enter the house for the first time. During this visit, we will discuss entry to your house, payment, location of snacks, etc.

Step 3 — Dog walks

After the initial visitation, you will be able to set up any type of walk/plan. We will arrive at your home, walk your dog, and provide any updates, making sure you have nothing to worry about while you are gone. For regular, daily walks, we collect payment at the beginning of each week. Otherwise, we will collect payment on the day of the walk.

Step 4 — Change of walker

Should there be a need to change dog walkers, temporarily or permanently, we will introduce your dog to the new walker during a regularly scheduled walk.